FREQUENTLY ASKED QUESTIONS
General Counseling Questions
1. What are your rates?
Our rates:
Individual Counseling:
$225 for 50 minutes sessions
$335 for 75 minute sessions
4. Do you take insurance?
Our clients pay out of pocket (usually with a credit card), or they use their Health Savings (HSA) or Flexible Spending (FSA) Accounts. We do not directly bill insurance companies, and are out-of-network providers.
If you'd like to see if your insurance will fully reimburse or cover a portion of your sessions, you can call and verify with your insurance what your plan includes. If they do cover out a portion of out-of-network services, we can provide you with a superbill to submit to your insurance for reimbursement.
7. Do you offer in-person sessions?
We conduct our sessions via secure online video across the United States and in other select countries. We are fortunate to live in a time where technology allows us to meet from just about anywhere. We've found this allows most people the flexibility to get the care they need when they need it. Virtual sessions also allow us to offer more time-slots in our schedule for you.
We believe the therapy you actually attend because it's flexible enough to fit in your schedule without needing to get a babysitter or navigate traffic is more effective than in-person therapy that only happens occasionally.
2. What are your hours?
All of our appointments are between the following hours:
Monday-Thursday
5:00am-5:00pm Pacific Time
6:00am-6:00pm Mountain Time
7:00am-7:00pm Central Time
8:00am-8:00pm Eastern Time
Friday
Appointments are often available during morning and early afternoon hours.
Available times are subject to each practitioner's current openings.
5. What types of clients do you work with?
We work with adults age 18+ and welcome and affirm clients of all races, cultures, sexual orientations, and religions. We aim to provide a safe and welcoming atmosphere to everyone, and honor the personal belief-systems of each client.
We welcome clients of every faith, belief system, and political affiliation. At the same time, we want to be transparent about our values: we are committed allies to LGBTQIA+ and BIPOC communities, and we stand for racial justice, gender equity, reproductive and bodily autonomy, immigrant and refugee rights, disability justice, and care for the environment.
8. What states do you offer services ?
We currently offer online therapy in the United States in Arkansas, Colorado, Florida, Illinois, and Texas.
We also work world-wide with expats and international clients, depending upon location, with respect to the laws of the country the person is located within.
3. Do you offer discounts?
-
Yes, each therapist has a number of reduced-fee spots for clients with a true financial need (usually low, solo-income adults or families).
-
If we don't have any reduced-fee spots available, we are happy to send you referral ideas that may be a good match for your budget.
6. What do I need for virtual sessions?
(1) Zoom: Our sessions will be over Zoom (HIPPA-compliant and secure). Having the app downloaded prior to our time together will help us maximize our time together.
(2) Internet: A WIFI internet connection is preferred. If WIFI is unavailable, a 4G or 5G cellular connection can work.
(3) Headphones: Headphones are not required but we highly recommend using them. They offer some privacy and cut down on feedback between your speaker and microphone.
(4) Tripod for Phone: If you are connecting into your session with your phone, a small tripod to set your phone on during the session can help keep your camera stable.
